Naturally, when dealing with any person on a regular basis you need to select someone with whom you feel at ease. It is of no value having a Property Manager you cannot discuss your needs for management with if you are frightened of them or cannot communicate on a similar level.
Some points you may like to consider in your selection process;
How long have they been in the industry and more importantly, how long have they been a Property Manager?
What is their understanding of the Residential Tenancies Act?
How many properties have they managed in the past and what did the portfolio consist of?
What are their people skills like? Are they strong in controlling situations, are they effective communicators, can they be firm but fair?
Is negotiation a strong point?
What is their problem solving ability like? Can situation be resolved swiftly to protect your interests without compromise.
What is their success rate like for court attendances?
How do they conduct their tenant selection process?